🛡️ Privacy Policy – NOVAHATO

Effective Date: December 25, 2025

Expiration Date: December 25, 2026

At NOVAHATO, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase from us.

1. Information We Collect

We may collect the following types of personal data:

  • Name, email address, phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party providers)

  • Browsing behavior and website usage (via cookies)

2. How We Use Your Information

Your personal data is used to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Provide customer service

  • Improve our website and shopping experience

  • Send marketing emails (with your consent)

3. Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences

  • Analyze website traffic and performance

  • Enhance user experience

You can manage cookie preferences in your browser settings.

4. Sharing of Information

We do not sell or rent your personal information. Data may be shared only with:

  • Payment processors (e.g. Stripe, PayPal)

  • Shipping carriers

  • Third-party service providers (for marketing or analytics)

All partners follow strict data privacy guidelines.

5. Data Security

We use secure server technology and encryption protocols to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing at any time

To exercise these rights, please contact us at info@novahato.net.

7. Children’s Privacy

Our site is intended for parents and guardians. We do not knowingly collect data from children under 13.

8. Policy Updates

We may update this Privacy Policy occasionally. Updates will be posted on this page with the new effective date.

Contact Information:
NOVAHATO
51 Manor Way, Great Kimble, United Kingdom
📧 Email: info@novahato.net
📞 Phone: 077 8499 4425