Sales Policy of Novahato
Effective Date: January 3, 2025
At Novahato, we are dedicated to providing our customers with premium computer accessories that meet their needs and exceed their expectations. Our Sales Policy outlines the terms and conditions for purchasing products from our website and through other sales channels. Please read the following information to understand how we conduct sales and how your orders are processed.
1. Product Availability
All products offered on Novahato.net are subject to availability. We strive to maintain accurate inventory levels and provide up-to-date information on product stock. However, if an item you order is out of stock, we will notify you promptly and offer alternatives or allow you to cancel your order for a full refund.
2. Pricing
The prices listed on our website are in U.S. Dollars and are subject to change without notice.
- Sales Tax: Applicable sales tax will be added to your order based on the shipping address and local tax rates.
- Promotions and Discounts: Promotional pricing, coupons, and discounts may be available at certain times. Please review terms and conditions associated with each promotion, as they may be limited by time, product, or availability.
3. Order Confirmation
Once you place an order on Novahato.net, you will receive an order confirmation email with the details of your purchase, including your order number and estimated delivery time. This confirmation does not guarantee the availability of the products until the order is processed and shipped.
4. Payment Methods
We accept various payment methods to make your shopping experience convenient, including:
- Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Other payment options may be offered on the website as well.
Please note that payments are processed securely, and Novahato does not store your payment details.
5. Order Shipping
Orders are processed and shipped within 1-3 business days of receiving your order. Shipping options and rates will be presented at checkout based on your location.
- Domestic Shipping: We offer standard and expedited shipping services within the United States.
- Shipping Costs: Shipping fees are calculated based on the weight of your order, the shipping method selected, and the delivery destination.
6. Delivery Times
Estimated delivery times are provided at checkout, but please note that these are estimates. Delivery delays may occur due to unforeseen circumstances, including weather conditions or carrier delays.
7. International Orders
Currently, Novahato only ships within the United States. We are working to expand our shipping options and will update our policy accordingly.
8. Order Changes and Cancellations
Once your order has been submitted and payment processed, we begin preparing it for shipment. If you need to make a change or cancel your order, please contact us immediately at info@novahato.net. While we cannot guarantee that changes can be made once an order is processed, we will do our best to accommodate your request.
9. Refunds and Returns
Our Refund and Returns Policy outlines the conditions for returning products and receiving a refund. Please refer to that policy for detailed instructions on how to return items and request refunds.
10. Customer Support
If you have any questions about our sales process, pricing, or need assistance with your order, please do not hesitate to reach out to our customer support team:
Email: info@novahato.net
Phone: (Available upon request)
Address: 4824 Hawksbury Rd, Pikesville, Maryland
Thank you for choosing Novahato. We look forward to providing you with the best in premium computer accessories. If you need assistance, our team is here to help!